Frequently Asked Questions
Everything you need to know about fueling your ultra-distance adventures.
What makes Näak products different from other sports nutrition?
Näak products are specifically designed for ultra-distance athletes, focusing on a sustainable approach using plant-based or cricket proteins and a 4:1 carb-to-protein ratio to minimize digestive issues.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within North America. International shipping times vary by location but usually arrive within 7-14 business days.
Are Näak products gluten-free and vegan?
Many of our products, such as our Ultra Energy™ waffles and purees, are vegan and made with gluten-free ingredients. However, please check the specific nutritional label on each product page for detailed allergen information.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrived damaged or if there is an issue with the quality, please contact our support team within 30 days for a replacement or refund.
Do you offer a subscription service?
Yes, you can subscribe to your favorite products and save 15% on every order. You can choose your delivery frequency and cancel or pause your subscription at any time through your account dashboard.
How should I store my Näak energy bars and waffles?
For optimal freshness, store your products in a cool, dry place away from direct sunlight. There is no need for refrigeration, but extreme heat can affect the texture and shelf life.